Help

Short answers to what parents ask most. Anything else: dalstengroup@outlook.com.

How does Duohem work?

One parent creates the family calendar, picks the rotation (for example week on, week off, or 2-2-5-5) and invites the other parent with a six-letter code. Both of you then see the same calendar, handovers, messages, expenses and the children's info – each in your own language.

Does the other parent have to pay?

No. Joining is free, and Premium is per family: if one of you has it, both of you do.

Can messages be deleted?

No – not by you, not by the other parent. That is on purpose: it keeps the record fair for both of you. If you delete your account, messages you sent stay in the shared history.

What happens after the free trial?

Nothing is charged. The trial needs no card; when the 14 days are over your family is on the free plan again.

How do I cancel Premium?

In Google Play: Payments & subscriptions → Subscriptions → Duohem. On iPhone: Settings → your name → Subscriptions.

How do I delete my account?

In the app: Settings → Account → Delete account. See deleting your account.